Returns and Refunds Policy
We are so grateful that you decided to purchase from ARLOE Wellness. We appreciate your trust in our products and are committed to providing you with the highest quality items possible. As our products are carefully crafted with your well-being in mind, we want to ensure that each item you receive meets our rigorous standards for quality and safety. Due to the nature of our personal care products, we regret to inform you that we do not offer returns, exchanges, or refunds, including for reasons of "change of mind."
Quality Assurance
At ARLOE Wellness, we prioritize the integrity and efficacy of our products. Each item undergoes meticulous testing and inspection to guarantee its quality and effectiveness. We stand behind the quality of our products and strive to provide you with a satisfactory experience every time you shop with us.
Exceptional Customer Service
While we do not offer returns or refunds for our products, we are here to assist you with any concerns or issues you may encounter. If you have any questions about our products, ingredients, or usage, please don't hesitate to contact our customer service team. We are dedicated to providing you with exceptional support and guidance throughout your ARLOE Wellness journey.
Damaged or Defective Products
In the unlikely event that you receive a damaged or defective product, please contact us immediately at hello@arloewellness.com.au. We will work with you to resolve the issue promptly and ensure your satisfaction. Our goal is to address any concerns you may have and provide you with a positive resolution.
Your Satisfaction Matters
Your satisfaction is important to us, and we appreciate your understanding of our Returns and Refunds Policy. If you have any questions or require further assistance, please reach out to our customer service team, and we will be happy to assist you.